ResoNote respects your right to understand and control your personal information. We process relevant information only as needed to provide, improve, and protect the ResoNote experience, and we offer ways to edit your profile, manage permissions, and request help.
1. Information We Collect
When you register, build your profile, use a music profile, or participate in community interactions, we may process the information you provide and information connected with your use of ResoNote.
- Account and profile information: such as your email address, display name, date of birth, gender, biography, and any other details you choose to show.
- Music and content information: such as genres, artists, songs, music preferences, images, posts, comments, and content you choose to share.
- Interaction information: such as matches, follows, messages, comments, reports, blocks, gifts, and related interaction records.
- Usage and support information: such as help requests, feedback, and information needed to maintain product reliability and safety.
- Purchase-related information: when you use in-app purchase features, payment is handled by the relevant app store under its own rules. We process necessary information related to the status of purchased items.
2. How We Use Information
We use the information described above to support the ResoNote experience, including creating and maintaining accounts, displaying and editing profiles, providing music profiles, discovery and recommendations, community interactions, messaging, gifts, purchase status, support requests, and product safety and integrity.
We may also analyze information in aggregated or de-identified form to understand whether features are useful and to improve the experience. We do not sell your personal information.
3. Feature Permissions
Some features require system permission. ResoNote requests a permission only when you choose to use the corresponding feature, and you can change your permission choices at any time in your device settings.
- Camera: used when you choose to join a video connection, take a photo, or use a camera-based feature.
- Microphone: used for real-time audio in features such as video connections.
- Photos: used when you select images for content, an avatar, or your profile.
- Notifications: used to notify you about matches, invitations, gifts, and important interactions.
5. Your Choices and Rights
You can view and edit your profile, music profile, and published content in ResoNote. You can also manage connections, interaction preferences, and notification choices. Camera, microphone, photo, and notification permissions can be adjusted in your device settings.
To the extent required by applicable law, you may request access to, correction of, deletion of, restriction of processing of, or other actions relating to your personal information. Contact us using the details below, and we will handle your request after verification and in accordance with applicable law.
6. Security and Information Retention
We use reasonable administrative, technical, and organizational measures intended to reduce the risk of unauthorized access, use, alteration, or disclosure. However, no method of handling information can be absolutely secure. Please protect your account credentials and avoid posting sensitive information in content you do not want others to see.
We retain relevant information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may differ based on the type of information, its purpose, and legal requirements.
7. Children
ResoNote is intended for adults aged 18 and over. We do not knowingly provide the ResoNote experience to, or collect personal information from, people under 18. If you believe that a child has provided us with personal information, please contact us using the details below so we can take appropriate action.
8. Updates to This Policy
We may update this policy when product features, applicable law, or our information practices change. The updated version will show a new effective date on this page. Where required by law or where a change has a material effect, we will provide additional notice.
9. Contact Us
If you have questions about this policy, your personal information, or ResoNote's privacy practices, please contact us: